All items have a 30 day 100% customer satisfaction guarantee. We truly hope you will be ecstatic (meaning: Feeling or expressing overwhelming happiness or joyful excitement) with your purchases from us. If for any reason you're not, please let us know and we will work tirelessly until you're satisfied or we will send a full refund upon return. Please email firstname.lastname@example.org to arrange a return. Items must be in original packaging and condition. A 10% re-stocking fee will be applied and we do not refund shipping costs unless the item is not as described.